We strive to support diversity both within our staffing and the clients we work with.

Working with IPP/Lifers to help with building New Connections for a Brighter Future.

Supporting Diversity

At New Connections we strive to support diversity both within our staffing and the clients we work with. We support cultural diversity, neurodiversity, racial diversity, physical diversity and gender diversity.

What is neurodiversity?


Neurodiversity refers to the different ways that the brain works and interprets information. Those who are neurodivergent will process information in a different way to those who are neurotypical.

Common examples of neurological conditions that may be experienced by employees and fall within the scope of this policy include, but are not limited to:

  • autism, which affects a person’s perception of the world and their interaction with others
  • dyslexia, which can cause difficulties with how a person processes language and has an impact on their reading, writing, spelling, memory etc
  • dyspraxia, which can affect a person’s physical and mental co-ordination and
  • attention deficit hyperactivity disorder (ADHD), which can cause inattention, impulsiveness and hyperactivity.

Most people are neurotypical, meaning that the brain functions and processes information in the way society expects.

How we approach neurodiversity at New Connections


We believe that a team is at its best when it’s made up of people who think differently from one another. Having different experiences, backgrounds, strengths and weaknesses helps us unlock challenges and find solutions for both our organisation as a whole and our clients. Neurodiversity simply means we bring something unique to the table. We support neurodiversity both within our employees and our clients. We already have a team with a broad range of neurodiversity, plus members who have lived experience of working with individuals with different needs. We recognise that many neurological conditions are “spectrum” conditions meaning that they can affect individuals in varying ways. We will ensure that any measures implemented will be suited to each individual by undertaking a process of consultation with them. We will not adopt a “one size fits all” approach, nor will we stereotype individuals based on common characteristics associated with their neurodivergence.

Supporting Different Faiths and Cultures

We strive to ensure that people of all, any or no faiths or religions or any ethnic background have equality of access to support from our services and that they are treated with culturally appropriate respect. The same ethos is applied to our staff and volunteers. We are an equal opportunities employer. We are committed to equality of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. The aim of this policy is to ensure that no person receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, or is disadvantaged by conditions or requirements which cannot be shown to be relevant to performance. It seeks also to ensure that no person is victimised or subjected to any form of bullying or harassment.

‘Equality’ means ensuring everyone has the same opportunities to fulfil their potential free from discrimination. ‘Inclusion’ means ensuring everyone feels comfortable to be themselves at work and feels the worth of their contribution. ‘Diversity’ means the celebration of individual differences amongst the workforce. ‘Equity’ means recognising barriers and that some groups are more advantaged than others, and putting measures in place to eliminate these barriers, ensuring equal opportunities for all. We will actively support diversity, equity and inclusion and ensure that our workforce is valued and treated with dignity and respect. We want to encourage everyone in our business to reach their potential.

How we support you


At New Connections we work as hard as possible to support both staff members and clients with disabilities and extra needs. As an example, we ensure that care plans are provided in an audio version for those who have reading and writing problems. Our organisation has roles that can be undertaken despite any physical or mental disability.

How we approach neurodiversity at New Connections

LGBTQI+ People

We recognise that there are differing views regarding sex and gender identity and we are committed to an approach that is responsive and respectful. We are working towards ensuring that our services are accessible, responsive and appropriate to LGBTQI+ community countrywide. This ethos applies both to staff members, volunteers and clients.

how we ensure everyone can access our services


We aim to offer all of our services in an accessible way, we can:

Source interpreters for various languages including, Arabic, Polish, Ukrainian.

We have contacts to sign language interpreters for those with hearing issues

We aim to meet our client's needs on all levels so if you have any specific needs please contact us to see what support we can offer you.
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Correspondance address:
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
0208 066 6828
© New Connections Support CIC 
Company No: 13654043
Registered address: 2 Bath Mews, Bath Parade, Cheltenham, Gloucestershire, GL53 7HL
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