Our Team

We are small but growing team, with collectively many years expereince within the addiction and criminal justice world. 

The team

The team is based on professional counsellors with many years experience of working in prisons with prisoners with addiction problems and every member of the team is either in recovery or had direct family experience of addiction. Together they have several decades of recovery.

The team also includes ex-offenders who are in recovery and are committed to sharing their experience with others both in prison and on release.

Edward Baillie

Founding Chair

Has been working with both men and women in prison who suffer from addiction issues and substance misuse for the last eight years. He founded New Connections in 2018.

Registered witness expert

Caroline Cole


Caroline has over 30 years working with addiction, primarily within the criminal justice system, and has acquired in-depth knowledge of what works for abstinence-based recovery. She worked for 11 years compiling, implementing and delivering abstinence-based addiction recovery programmes in prisons. 

Christina Dee


Has been involved with New Connections since its inception. With many years experience with design and business strategy she has worked on branding, website and marketing as well as operational development.

Emma Jane Darwin

Client Support Developer

With experience of working within substance misuse services, behaviour Analysis and working within the prison estate Emma aims to use her knowledge and expertise to provide the best possible service to our clients

Bethany Mackie

Client Supporter

Bethany joined from a volunteer position, where she used her background with a Criminal Psychology Masters, a passion for helping those with addiction, plus her tenacity and commitment. A true asset to the team!

Katie Miller

Administration & Support Controller

Katie is our administrative genius, she ensures the wheels keep turning and referrals are dealt with in a timely manner. She has varied experience in schools and also the charitable sector and we couldn't do without her!
building connections for a brighter future

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Correspondance address:
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
0208 066 6828
© New Connections Support CIC 
Company No: 13654043
Registered address: 2 Bath Mews, Bath Parade, Cheltenham, Gloucestershire, GL53 7HL
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