Services

We offer a variety of services to support our clients both in and out of prison. If you want any assistance for either yourself or a loved one / client, please just get in touch.

How we work

We work with offenders and ex-offenders who also have addiction issues. We work to help ensure positive outcomes when release granted and give individuals support to find their path back in to the community. We have a four step process as detailed below

Our Process

We focus on four main areas when we work with our clients:

1. SUPPORT WHILST IN PRISON

Support starts in prison with a comprehensive assessment of the client’s needs

An agreement on his/her treatment plan.

Followed by individual and group therapies as appropriate

Client attendance at self help fellowship meetings.

2. PREPARATION FOR RELEASE

We work with the client to ensure appropriate housing is in place on release

Ensure the required level of therapeutic intervention which may include residential rehabilitation

And/or attendance at New Connections for individual or group sessions.

New Connections also prepares a report for Parole wherever this is required and are available to attend Parole hearings as expert witness.

3. SUPPORT AFTER RELEASE

Where possible we can meet clients at the prison gate on the day of release, we can escort them to their first appointments, including probation, local drug intervention services, and their agreed accommodation.

Ongoing support includes individual counselling and mentoring, connecting with AA or NA, finding a sponsor, and building wider community networks, with a personalised care plan reviewed at one, three, and six months post-release across ten key areas including mental health, accommodation, and personal goals.

If a client breaks contact at any point, we make five attempts to re-establish communication. The care plan is shared with probation and all relevant professionals, and clients always know they can reach out to us at any time.

4. LIFE IN RECOVERY

New Connections intention is to provide support for ex-offenders so that he/she can make the fundamental changes necessary to live happy and fulfilling lives.

Based on a life free from drugs and crime and the bondage to that lifestyle.

We follow the same individual through custody, parole, release, and any subsequent recalls: frequently the only continuous relationship they have across multiple institutions and supervision periods.

5. IPP WORKSHOPS

Who: Prison officers, probation staff, offender managers, housing officers, and council workers: anyone whose role brings them into contact with IPP-sentenced individuals.

Why: IPP sentences carry a psychological weight that most standard training does not prepare practitioners for. Understanding this cohort, and how to support them effectively, makes a measurable difference to outcomes.

How: Our bespoke workshops are delivered in-prison or remotely, co-facilitated by people with direct lived experience of IPP sentences, and tailored to your setting and your team.

FIND OUT MORE ABOUT OUR IPP WORKSHOPS FOR PROFESSIONALS

Do you know someone who needs help?

If you have a client, family member or friend who needs support, then please refer them. We get referrals, from Lawyers, POMs, Psychological teams, family members and anyone who has contact with prisoners. Mostly our work starts before the client has been released, however if you are interested in post release support we may also be able to help, so please feel free to contact us.

REFER A PRISONER

Services

How we work

Our Process

1.

SUPPORT WHILST IN PRISON

2.

PREPARATION FOR RELEASE

3.

SUPPORT AFTER RELEASE

4.

LIFE IN RECOVERY

5.

IPP WORKSHOPS

Do you know someone who needs help?

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